Company Overview
At Lifestyle Solar, it’s about having passion, immense drive and strong work ethics. We’ll roll with punches, yet aggressively seek for the most effective ways and solutions to get things done right. We are creative and nimble in discovering new ways to continuously excel, improve, and further our learnings. We value talent, hard work, good energy, and positive minds. We’re ranked in the top four independent solar contractors in Central Valley, CA. Established in 2008 and headquartered in Fresno, CA, we’ve been voted Fresno Bee’s People’s Choice for three consecutive years from 2012 through 2014.

Solar Energy Advisor
Location: Central Valley, CA

Job Summary
Do you have a passion for educating people? Do you thoroughly enjoy selling, servicing, assessing needs, and advising people? If so, then an Energy Consultant may be a fantastic fit for you. This position comes down to being a very knowledgeable and highly trusted advisor in solar solutions.

Key Qualifications

• Self-motivated and is a self-starter
• High emotional intelligence
• Strong work ethics
• Works well in ambiguity
• Flexible and adaptive towards changing processes and environments
• Excellent and precise communication and written skills
• Outstanding customer service skills
• Great storyteller
• Friendly, personable, yet very professional
• High understanding of how to cater to various types of prospects and customers
• Strong analytic, problem-solving, and logical skills
• Thrive in fast-paced environments
• 2+ years of sales background
• Solar or technical background strongly preferred but not required

Responsibilities
This individual contributor role is responsible for generating solar leads and successfully converting leads into sales. The Energy Consultant will educate prospects on solar and provide clear guidance and recommendations on a solar solution that is best suited for the customer while keeping the customers’ short and long-term financial needs in mind. He/she stays on top of tracking, documenting, and updating information on leads in a centralized system. He/she will consistently and promptly follow through with updates and deliveries to customers. Stays on top of industry news and be resourceful and knowledgeable in order to advise customers with the most up-to-date information.

Education
Associate degree or higher (Central Valley)

Engineering Support Specialist
Location: Central Valley, CA

Job Summary
An Engineering Support Specialist is responsible for creating and approving plan sets for residential PV systems. The candidate must be comfortable, confident, and knowledgeable both written and verbally in providing engineering support to Lifestyle Solar and its partners. The specialist must be comfortable creating and operating under a tight schedule in order to meet project deadlines and handling several projects simultaneously. The designer will be expected to interface with management, contractors, project managers, and teammates in a professional manner in order to bring designs, permits, and projects to completion.

Here’s what you’ll be doing:

• Thorough reviews and approving of system designs
• Work closely with solar contractors to ensure all designs are compliant and to specifications
• Provide technical support to customers and contractors
• Compile and communicate executive updates on a weekly/bi-weekly basis
• Daily tracking and reporting of projects, contractors, and customer status

Key Qualifications

• Works well in ambiguity
• Wells well with technical details and troubleshooting
• Flexible and adaptive towards rapidly changing processes and environments
• Excellent communication and written skills
• Strong analytical and problem-solving skills
• 2+ years of technical experience or background
• Experience with CRM & online collaboration tools
• High proficiency in excel or equivalent
• Solar background strongly preferred but not required

Education
Bachelor of Science degree or equivalent work experience

Contractor & Customer Support Agent
Location: Central Valley, CA

Job Summary
Are you known to be the glue that holds groups together or the go-to when others are in need of help and support? Do you have a knack for relationship management and thoroughly enjoy frequent and very engaged interactions and problem-solving for and with people? If so, then the role of a Contractor and Customer Support Agent may be a wonderful fit for you. This individual contributor role reports to the Customer and Operations Manager and holds a critical role in managing the service relationship with solar contractors and customers while also wearing the project manager hat for internal cross-functional teams.

Here’s what you’ll be doing:

• Project manage and facilitate the onboarding process for solar contractors
• Provide first-level and second-level customer service
• Review and analyze results of survey feedback and recommend areas of improvement
• Work with counterparts of our partner company to ensure seamless customer experiences
• Daily tracking and reporting of projects, contractors, and customer status
• Compile and communicate executive updates on a weekly/bi-weekly basis
• Work cross-functionally to ensure team members’ actions are promptly completed

Key Qualifications

• High emotional intelligence
• Works well in ambiguity
• Flexible and adaptive towards changing processes and environments
• Excellent interpersonal, communication, written skills
• Strong analytical and problem-solving skills
• 2+ years of customer service background
• Experience with CRM & online collaboration tools
• High proficiency in excel or equivalent
• Proficient in project management
• Solar or technical background strongly preferred but not required

Education
Bachelor’s degree or equivalent work experience

Lifestyle Solar is an Equal Employment Opportunity Employer

Email Resumes to [email protected]